Adaptive Support

Fast, Professional, Managed Support

Adaptive Support can be added onto any Genesis Adaptive hosting service and provides comprehensive hardware replacement, application support, proactive monitoring and more. Configure a Dedicated Server with Adaptive Support today.

Adaptive Support

Standard Support

99.999% Network Uptime

Reliable and guaranteed network uptime keeping your products and services readily available

iLO Remote Management Console

Maintain full control of your servers and resources
from any web browser

Hardware Replacement

Same-day hardware replacement if malfunction
occurs during business hours

Basic OS Installation

Cent OS, Ubuntu, Debian, VMWare ESXi, Xen Server, Windows Server (2016, 2012 R2, 2012, 2008 R2), FreeBSD

Proactive Hardware Monitoring

Active monitoring of individual hardware components to detect potential issues

24/7 Hardware Replacement

Immediate replacement of failed hardware
(within four hours of malfunction)

Application Installation

Aid in installing any of our listed applications with
up to one hour of config time

Application / Solution Support

Assistance with adjustments and questions
regarding our supported applications and solutions

Initial Environment Analysis

An included evaluation of security, application
vulnerability, and systems efficiency

Integration with Managed Services

Adaptive Support pairs well with other Genesis Adaptive services including
Disaster Recovery

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